Sheraton Grand London Park Lane Hotel, London - Reviews, Room Options & Prices 2025

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About the Hotel

Piccadilly, London, United Kingdom, W1J 7BX

Sheraton Grand London Park Lane in Mayfair showcases London's only intact full-size art deco Grade II listed ballroom. The 5-star pet-friendly hotel offers exclusive Club Lounge access, award-winning afternoon tea service, and views of Green Park from upper floors.

Luxurious Art Deco Rooms

Gold leather headboards and bronze pouffes adorn the Sheraton's rooms, while feature walls display wispy grey material resembling flattened cotton wool. Front-facing bedrooms on upper floors overlook narcissus flowers and silver maple trees.

Italian and British Dining

Mercante restaurant serves southern Italian cuisine with hanging ham slabs and Tyrrhenian Sea murals. The Palm Court presents afternoon tea with cakes, sandwiches, and freshly baked scones accompanied by seasonal preserves.

Fitness and Entertainment

The modern fitness center operates 24/7. The Smith & Whistle bar, named after 1920s historical figures Detective Inspector Smith and Mr Whistle, crafts expert cocktails.

Royal Park Location

Sheraton Grand's position near Buckingham Palace and directly facing Green Park connects guests to British heritage sites. Green Park metro station provides convenient transportation access.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Queen Room

Max:

2 persons

23 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

30 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

London4600 ft

Airports

London City (LCY) 9.9 mi

London Heathrow (LHR) 16.1 mi

Train

London Victoria Station3700 ft

Metro stations

Green Park tube station1400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

GBP 50 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

Piccadilly, London, United Kingdom, W1J 7BX

Map view

street view

Piccadilly, London, United Kingdom, W1J 7BX

City landmarks

Garden

Buckingham Palace

2600 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

1.5 mi

Museums

The British Museum

1.3 mi

Parks

Hyde Park

1.0 mi

Square

Trafalgar Square

1.1 mi

Museums

National Gallery

1.0 mi

Church

Westminster Abbey

1.1 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.5 mi

Museums

Victoria and Albert Museum

1.4 mi

Marylebone Rd

Madame Tussauds London

1.3 mi

Museums

Science Museum

1.3 mi

Museums

Natural History Museum

1.4 mi

Oxford Street

1.1 mi

Palace

St James's Park

3400 ft

Clive Steps

Churchill War Rooms

4900 ft

Square

Piccadilly Circus

3600 ft

Church

Westminster

4800 ft

87-135 Brompton Rd

Harrods

5200 ft

Opera House

Covent Garden

1.2 mi

Castle

Tower of London

3.1 mi

Gallery

Tate Modern

2.1 mi

Public Building

Houses of Parliament

1.3 mi

Great Central House

Marylebone Tube

1.2 mi

Harbor

Tower Bridge

3.1 mi

Gallery

Wallace Collection

1.1 mi

London SW1A 1AA

Green Park London

2800 ft

400 Oxford St

Selfridges London

4900 ft

Gallery

National Portrait Gallery

5200 ft

Nearby

Garden

Buckingham Palace

2600 ft

Square

Piccadilly Circus

3600 ft

Museums

Apsley House

2300 ft

1 Apsley Way Piccadilly

Wellington Arch

3100 ft

Gallery

The Queen's Gallery

3000 ft

Museums

Royal Academy of Arts

3000 ft

Restaurants

Hard Rock Cafe

1300 ft

150 Old Park Lane

The Palm Court

200 ft

Piccadilly The Sheraton Grand Park Lane

Mercante

100 ft

Piccadilly Sheraton Grand London Park Lane

Smith & Whistle

100 ft

The Park Lane 112 Piccadilly

El Pirata of Mayfair

500 ft

5-6 Down Street Mayfair

Iran Restaurant

1100 ft

27 Shepherd Market Mayfair

Galvin at Windows Restaurant

1200 ft

22 Park Lane 28th Floor

The Royal Air Force Club

1300 ft

128 Piccadilly

Loulou's

1300 ft

5 Hertford Street Mayfair W1J

Sofra - Mayfair

1100 ft

18 Shepherd Street

Nobu London

1200 ft

19 Old Park Lane

Reviews and Ratings

Feedback from previous guests about their experience.

78%

enjoyed the hotel and would happily stay again

7.8/10

Very good

Rooms

6.8

Location

9.8

Service

7.0

Dining

8.4

4/5 based on 1158 reviews

#262 of 1,200 hotels in London based on Tripadvisor

Reese

United Kingdom, February 2025

6.0/10

My stay at the Sheraton Grand London Park Lane was quite enjoyable. The beautiful 1930s architecture captivated me, and the attentiveness of the staff added a special touch to my experience. However, the wait for my room was longer than expected, which impacted the beginning of my stay. Overall, a lovely spot near many attractions! 🌟

Rooms

8.0

The room was spacious and elegantly designed, though I experienced some discomfort due to a worn duvet cover. The beds were also on wheels, which made it tough to lean against the headboard. Still, the luxury aspect couldn't be denied.

Service

7.0

The staff, particularly in the lounge and during breakfast, were excellent. However, I did encounter some inconsistencies in the service, with a bit of rudeness during one interaction.

Location

10.0

The hotel's location near Green Park is perfect for exploring London, with iconic landmarks like Buckingham Palace within walking distance. This proximity to attractions truly enhances the experience.

Dining

9.0

I thoroughly enjoyed the luxurious afternoon tea experience, complete with delicious pastries and a charming harpist. The breakfast was served with a smile, although some offerings could be warmer.

Facilities

7.0

I appreciated the swift room service and variety of facilities available. However, there were some housekeeping lapses that detracted from the overall comfort.

Liam

United Kingdom, December 2024

6.6/10

My stay at the Sheraton Grand London Park Lane had its highs and lows. The location is fantastic, just a short walk from Green Park, but I faced some issues at check-in, including being assigned a room with a poor view initially. While the room I ended up with was comfortable and spacious, the amenities felt fairly standard for a hotel of its caliber. The dining options were enjoyable, particularly breakfast at Mercante, though I noticed some areas could use improvement in service efficiency.

Rooms

5.0

The room I initially received overlooked elevator mechanics and lacked the luxury touches I expected. After some back and forth, I got a better room with a courtyard view, but the amenities were still generic. I appreciated the spaciousness, but the bedding wasn't great and there could have been more thoughtful extras.

Service

6.0

While the front desk staff were friendly and did their best amid what seemed to be understaffing, my check-in experience was frustrating. I felt a lack of acknowledgment for my Bonvoy status, and promised follow-ups from management didn't happen. Although most staff were warm, service could be inconsistent, especially during busy times.

Location

10.0

The hotel's location is a real standout, conveniently close to Green Park and within walking distance to major attractions. I loved how easy it was to explore the area, with plenty of dining options within reach.

Dining

7.0

Dining at Mercante was enjoyable, with a great buffet and plenty of gluten-free options. However, I felt that some service aspects could be quicker, especially in the lounge where offerings would often take time to be replenished.

Facilities

6.0

I was impressed with the fitness facilities; the gym might be small but is well-equipped. However, the congestion in the lounge and underwhelming service during busy hours dampened the experience.

Nicholas

United Kingdom, November 2024

6.4/10

I had a good stay at the Sheraton Grand London Park Lane. The location was superb, allowing me to easily explore nearby attractions like Buckingham Palace and Piccadilly Circus. The staff were incredibly attentive, enhancing my experience with their personalized service. However, I did encounter some delays during the evening room service, which could be improved. Overall, the elegance of the rooms combined with excellent dining options made my trip nice! 😊✨

Rooms

8.0

The Club King Room I stayed in was strikingly designed and incredibly comfortable, complemented by Nespresso coffee that I appreciated every morning. However, I felt it could have been a bit warmer, as it was consistently chilly despite adjusting the AC settings.

Service

9.0

The hotel staff, especially at the Club Lounge, were really good in their hospitality. They went above and beyond to ensure I had everything I needed, although there was one instance where the evening service took longer than expected.

Location

10.0

This hotel's proximity to Green Park was fantastic! I could easily walk to numerous attractions, shopping areas, and great dining spots, all within a pleasant stroll. It truly enriched my experience of London.

Dining

9.0

I thoroughly enjoyed my dining experiences, particularly breakfast at the Mercante restaurant. The selection was robust and food was consistently served warmly, enhancing my mornings. The afternoon tea was a highlight, offering luxurious treats in a lovely setting.

Facilities

8.0

The overall facilities were excellent, with swift room service and various amenities readily available. However, I did think there were areas in the Club Lounge that could benefit from more variety in offerings throughout the day.

Christian

United Kingdom, October 2024

6.8/10

My stay at the Sheraton Grand London Park Lane was a mixed experience. While I truly enjoyed the delicious breakfast and appreciated the elegant design of the lounge area, I faced some frustrating challenges with the room I initially received, which lacked essential space and amenities. Additionally, while the staff were generally attentive, there were issues related to maintenance that dampened my overall enjoyment.

Rooms

5.0

I started in a room that was disappointingly small and didn’t have a proper workspace, which was inconvenient for my five-night stay. After raising my concerns, I was moved to a more suitable room, but I felt that the lack of apologies for the hassle was off-putting.

Service

5.0

While most staff members were friendly and eager to assist, my experience with the maintenance of the phone in my room was frustrating. Despite multiple requests, the issue was never resolved, making me feel somewhat neglected.

Location

9.0

The hotel's location near Green Park is fantastic, providing easy access to the tubes and a peaceful atmosphere in the middle of the city. It's convenient for exploring London’s cultural landmarks, which I greatly appreciated.

Dining

7.0

Breakfast was a highlight of my stay with delicious options available, but I found the afternoon tea service to be particularly luxurious. The other dining experiences, however, varied in quality, and I did hear complaints from others regarding meal accuracy.

Facilities

6.0

The overall facilities were decent. While the club lounge provided a pleasant environment, the inefficiency of the elevators was a nuisance throughout my stay.

Tom

United Kingdom, October 2024

5.2/10

My recent stay at the Sheraton Grand London Park Lane was largely enjoyable, particularly due to the stunning ambiance and attentive staff. However, I experienced a couple of hiccups, including a freezing toilet that made for an uncomfortable moment. Overall, a beautiful hotel with great dining options and a prime location, but a bit more attention to room conditions would elevate the experience further.

Rooms

8.0

I stayed in a spacious 1-bedroom suite that felt newly renovated, though the temperature in the bathroom was uncomfortably cold at times. The bed was spacious and contributed to a restful night.

Service

8.0

The staff were particularly welcoming, with Jinsol at check-in being a standout. However, I noticed that room service took a long time to respond during the night.

Location

10.0

The hotel's location across from Green Park was superb, allowing easy access to central London's sights and shopping areas.

Dining

10.0

I indulged in the luxurious afternoon tea at the Palm Court, which offered a good selection of pastries and bottomless bubbles. The atmosphere was elevated by a lovely harpist, though I wish there were more pastries per serving.

Facilities

9.0

The Club Lounge provided excellent food and beverage options, enhancing my overall experience. though I did miss a welcome amenity that I expected as a returning customer.